1. Who we are
SeaWorld Diving Centers operates the website seaworld.gr and presents information about its diving centers and services in Greece. For privacy questions or requests, contact us at info@seaworld.gr.
2. Information we may process
We may process personal information that you choose to provide when you contact us by email, telephone or WhatsApp. This may include your name, contact details, the center or service you are interested in, your diving experience and the contents of your message.
When you use the website, our hosting and security systems may also process technical information such as your IP address, browser type, device information, referring page, requested pages, timestamps and security logs.
Cookies and similar technologies may process additional information according to your consent choices. Details are available in our Cookie Policy.
3. Why we use personal data
- To reply to enquiries and direct you to the appropriate SeaWorld Diving Center.
- To provide information requested about diving activities, training and center services.
- To maintain the security, availability and performance of the website.
- To comply with legal obligations and establish, exercise or defend legal claims.
- To measure website use or enable non-essential services where you have given consent.
4. Legal bases
Depending on the situation, we process personal data because it is necessary to take steps at your request before providing a service, because we have a legitimate interest in responding to enquiries and protecting the website, because we must comply with a legal obligation, or because you have given consent. You may withdraw consent at any time without affecting processing that took place before withdrawal.
5. Online bookings and payments
seaworld.gr does not currently provide online booking or online payment facilities. Sending an enquiry through the contact details on this website does not by itself create or confirm a reservation. Any booking, price, availability and applicable service terms are confirmed separately by the relevant diving center.
6. Sharing personal data
We may share information with the SeaWorld Diving Center relevant to your enquiry and with service providers that support website hosting, security, communications, consent management and analytics. These providers may process data only for the services they provide to us and under appropriate contractual or legal safeguards.
We may also disclose information where required by law, a competent authority or for the protection of legal rights. We do not sell personal data.
7. International transfers
Some technology providers may process information outside the European Economic Area. Where this occurs, we use an available lawful transfer mechanism and appropriate safeguards, such as an adequacy decision or approved contractual clauses.
8. How long we keep data
We keep enquiry information only for as long as reasonably necessary to answer you, manage the related service relationship and meet legal or accounting requirements. Technical and security logs are retained for limited periods appropriate to their purpose. Consent records and cookie retention periods are described in the Cookie Policy.
9. Your data-protection rights
Subject to the conditions of applicable law, you may request access to your personal data, correction of inaccurate data, erasure, restriction of processing, data portability or object to certain processing. Where processing is based on consent, you may withdraw that consent.
To exercise a right, email info@seaworld.gr. We may ask for information necessary to confirm your identity. You also have the right to lodge a complaint with the Hellenic Data Protection Authority or another competent supervisory authority.
10. Security and changes to this notice
We use reasonable organisational and technical measures intended to protect personal data. No internet transmission or storage system can be guaranteed to be completely secure. We may update this notice when our website, services or legal obligations change; the latest version will remain available on this page.